Shipping and delivery
• After confirming the order and payment, the first party will prepare the order and deliver it within a period not exceeding 20 working days, starting from Sunday to Thursday.
• The request of the second party is stored, if desired, for a maximum period of two weeks after the approval of the request and the completion of its payment. The responsibility for the goods is transferred from the first party to the second party after the expiration of a period of two weeks. The first party takes care of the goods as much as possible, and after the goods remain for a period of more than three weeks, the first party is not responsible for the goods sold at all.
• The request is often processed within one official working day only, from Sunday to Thursday in the coffee crops

• Shipping company is responsible for the delay of the delivery and for any damage of the Shipment after collecting the shipment from Mahaseel Al Bon Store 

Shipping within the Sultanate of Oman:
• The first party ensures that the orders are shipped, the shipment tracking number is issued, and delivered to the carrier within 1-5 working days after receiving the amount and confirming the payment process.
• The delivery period for orders within the Sultanate takes from one official working day to 5 official working days after confirming and processing the order.
• Any delay in receiving and delivering the shipment is outside the responsibility of the first party. Please communicate directly with the shipping company concerned.
• In the event that the shipment was not received by the customer and the request was returned to us, and the customer re-ordered the shipment again, the shipping fees will be calculated again in addition to the advance fees.
Shipping outside the Sultanate of Oman
• The first party ensures that the orders are shipped, the shipment tracking number is issued, and delivered to the carrier within 1-5 working days after receiving the amount and confirming the payment process.
• The delivery time for orders outside the Sultanate takes from 3 official working days to 15 official working days after confirming and processing the order.
• Any delay in receiving and delivering the shipment is outside the responsibility of the first party. Please communicate directly with the shipping company concerned.
• In the event that the shipment was not received by the customer and the request was returned to us, and the customer re-ordered the shipment again, the shipping fees will be calculated again in addition to the advance fees.

The value of shipping fees
First: Inside the Sultanate of Oman
• You can view the list of states and delivery areas in the Sultanate of Oman with the price table through the link
Second: Outside the Sultanate of Oman
Shipping fees are calculated according to the weight of the shipment, and full shipping fee details appear before completing the payment process.